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3/12/09

Another Google Fail? Gary Busey on Business! GotVMail?


Longtime GrandCentral users unable to upgrade to Google Voice


I started using GrandCentral before they were bought by Google and they put it into beta. Actually I ended up with two numbers, one from an invitation sent to me after Google took over.


How I solved my "one-number" problem, a different way a long time ago, is another story. There is some over-complicated reinvention of the wheel with these web dashboard VoIP virtual phone services for solving an old problem. Considering that for most people who call me, these days area code is irrelevant, as are long distance charges. I live in a 10 digit dialing mandated city and also in mind. There are a lot of people who live and work here with out of state or oustate area codes and it's become irrelevant for voice. If I'm somewhere else it becomes more irrelevant. Cell phones with national plans and plenty of minutes but data plans that are a killer. Skype is also a viable option, with webcam and especially for international calls.


My main purpose for using GrandCentral is that it provides a phone number in another city, where I have a lot of contacts, to easily reach me. I like having control over programming the direction of calls, messages, announcements, blocking. Additionally I can also control these features other than on GrandCentral's web page by a widget on a web page or through my phone.

London Faraday International Control Centre
(Overseas Operators) cord switchboard ca 1977

This morning I logged into GrandCentral and was excited to see the message offering me the chance upgrade to Google Voice as was ballyhooed announced. My plan was to blog today about how the upgrade went and the new features. Now I'll leave that to the bloggers who were able to continue with the upgrade.


My plans changed when my welcome page with the upgrade notification suddenly became "Your account is not yet ready to be upgraded. Please check back shortly." While the Twitterverse is fluttering madly over Google Voice or some decrying the same fate as myself, I'm instead blogging now about why that gave me pause to re-think why am I using GrandCentral at all or upgrading to Google Voice. Just pondering while waiting...

Do I really want to use another Google service? Do I want all my stuff on their cloud? I recognize that data collection in the cloud is largely unavoidable but I'll split mine up amongst clouds. I'm thinking of diversified financial investing as a concept for web services, although the choices are narrowing for diversity.

The new Google Voice Features, even the voicemail transcriptions, are not unique. The question is how great is the assembly and do they actually reliably function? I don't know yet.

Larry Majid of CNET gushes "Google Voice: Flawed but still awesome." TelephonyOnline's Rich Karpinski writes a good "Analysis: Google Voice versus...everybody?"


RingCentral and Ribbit from BT, GotVMail, OneBox and others provide similar services and don't count telcos and cable providers out yet. Then there's the re-invention of the home phone sparked off by the Verizon Wireless Hub, a tempting alternative for growing microbusinesses to downshifting home office professionals and entrepreneurs. Google still doesn't seem sure what to do with YouTube after major missteps and then there's Gmail...

Amazon is in the cloud, Paypal and Skype are still alive and Twitter is underestimated for it's capabilities beyond 140 character messages. Yahoo isn't dead and there's Mozilla...

Google's Eric Schmidt thinks Twitter is a "poor man's email" while in the same interview conceding the economy is "pretty dire." So how many people will be buying into rich man's email (Gmail?) in an extended recession? Google Voice as a rich man's...phone service?
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Inside the Entrepreneutrial Mind of the Inimitable Gary Busey

GotVMail is like a Mullet or Mohawk, by Gary Busey




Subscribe to
garybuseyonbusiness on YouTube. Get the embed code to put the "Gary on Business" video on your site by going to Gary Busey on Business on the GotVMail site!

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Interesting...

The revoked upgrade caused me to think about what I had been putting off, how to better simplify and integrate the few phone numbers I'm now down to, with better messaging. The GrandCentral platform number works reasonably well and when they do eventually offer Google Voice to me, I'll upgrade and use one number as long as it's free.

Realistically, if "Google is going to revolutionize the telecom business" it can't remain free to customers forever, much less in our lifetime. Charging is inevitable, after the teaser, because advertising alone cannot support the type of network and traffic it will take to "revolutionize telecom", even with billions in your pocket, eventually you must turn a profit. Customers will have "one number for life" if they pay for it in addition to being tracked by Google.

There's a fundamental shift here: the person using a service like Google Voice is a "user" and not a "customer" in the sense a telco or cable provider views it.

I can accomplish what Google Voice does much simpler, for less cost and trouble in the long run, another way right now. In the near future I see a need for some of the services of web based VoIP service with feature control and will now start looking in advance at the options, to be prepared for when the time is right. Who knows what else may develop by then?

Does anyone want to purchase a GrandCentral 602 Phoenix Arizona number?



3/9/09

Amazon Kindle 2 Unboxing


Jon Rettinger of jon4lakers.com gives a good overview in this video

I really want an Amazon Kindle 2 and it is on my short list of must have items. Upcoming blogs will be about devices and applications I use (or plan to use) and how I try to Keep It Simple Stupid with my use of technology.

Twitter has been an example of my experimenting with a subversive technology going mainstream and I'm still exploring it every day. More comment on that to come also.

The underlying philosophy I operate with, before I adopt and use any technology, is it must integrate with my organic real offline life easily and improve my life without distracting from it.

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3/2/09

Evan Williams on social networking and Twitter.com


Evan Williams on social networking




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Evan Williams on Twitter.com

"twitter is an asynchronous relationship model"

"Twitter is over capacity"


This is the status of Twitter at this moment...

the site has been slow to respond all day.
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Twitter is over capacity.
Too many tweets! Please wait a moment and try again.

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I've only been using it a few weeks and already I miss it when it's down!

2/28/09

ME: 83° in February on Balcony


The desert broom behind me on the balcony garden is already blooming.


I'll try to visualize this when it's a 100 plus degrees for months this summer





2/27/09

Twitter and me so far...

developing...

Since Twitter is enjoying yet another resurgence in popularity, my entry now is onto a more evolved site and coinciding with a flurry of other newcomers. For several reasons I'm evaluating a number of web tools and Twitter was inevitable in my life, even if only for a short time, so on Twitter I am.

So now I'm a tweeter, albeit a awkward and not prolific or clever one, I get the point, the vision and now it seems obvious. It is the ubiquitous version of the way a few close friends (all I grew up with) and I have juggled instant messaging, text messaging, cell calls for years to be accessible with the technology we had. We still use good old msn messenger as the start of every day as a link to what we are doing and where we are or what our opinion/mood is at the moment. I might send an IM at 7:30 am and at 10:15 pm my friend sends a reply back by text message and...that goes on back and forth all day, you get the idea. I've known for awhile we were using modified tools from the late 90s, Web 2.0 updated, to accomplish a social connection through the day that seemed outmoded. I will say that for 5 people it's very functional and works but that is it's limit.

Twitter accomplishes what we do among other things on a larger scale. As the early adopter among my little crowd, I've learned to wait for the question "what is this Twitter thing you're doing all about?"

to be continued...
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"Evan Williams on what's behind Twitter's explosive growth"


In this TED Conference ten minute video with Evan Williams, he talks about the concept of the side project of Twitter and how it evolved to where it is today.


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tip of the hat to our national space

2/26/09

Rick Santelli's "Are You Listening Mr President? "

wow...he really spoke his mind!

Rick Santelli is one of the few mainstream media tv people I like and after watching him for ten years believe he knows his message. Until Thursday, when he went on this impromptu well spoken rant on CNBC while on the trading floor in Chicago, he flew under most viewers radar. That is rapidly changing.
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Benson


The Classic Liberal, Pulitzer Prize winning cartoonist Steve Benson of The Arizona Republic, doesn't seemed thrilled with big government intervention events either...






2/25/09

Helen of Many Glacier Hotel 1925

This 1925 photo is fascinating to me. Helen, the switchboard operator, is dignified photographed at this crudely built switchboard for the Many Glacier Hotel in Montana.



2/24/09

Get Yer True Grit Out America!

we interrupt usual programming for a patriotic jingoistic rant...
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A little over 40 years ago, when I was a freshman in high school, I moved to the United States with my parents, my sister, aunt, uncle and my cousin. I'm proud and fortunate to have been able to come to the United States and live my American Dream.
  
 

Through the decades I've come across all kinds of people working and living their American Dream. The American Dream is a journey that never really ends since as you travel you discover that is the real destination. For those people who have the character traits that are likely to seek the American Dream, the quest to achieve is never satisfied and with each achievement, their nature is to move on to another quest. How the rewards of successful quest results are utilized is as unique as the individuals who achieve them.
 
We are in an economic crisis and era of social and political change that matches any other in history and a lot of hard work needs to be done...


 


In the mean time what are we doing to ourselves? Too much mainstream media, government commentary, wall street prognosticators, politicians, all with an overemphasis on the mentality of failure talking. Has everyone lost their senses and their guts and vision? Personally I don't think so. The self-fulfilling prophecy model can happen if more people don't realize that life is not as we knew it but not nearly as bad as we make it and get their mojo back real soon. I believe many already are and will. America was founded on Self-Reliance, Individualism, True Grit, Innovation, Invention and Reinvention...history is on our side, now let's get on with making it.

This is going to be a tough haul and the best thing Americans can do individually is the necessary work to reinvent the way we live to build back a better country.
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Some books are timeless and 26 years ago when an odd unintentional medical event sidelined me for a period, I read many books to help me rise above the temporary but difficult immediate situation I was in. One recommended to me by a doctor stands out as still relevant, "Man's Search for Meaning" by Viktor Frankl. Although first published in 1946 it remains one of ten most influential books in the US. It is most worthwhile reading for gaining a healthy non-monetary perspective on our current dilemma.

2/20/09

Just a moment girls!


Social and Technology History: How it made me an Early Adopter


In the early 70s I was hired as one of the first male operators in AT&T’s Bell System, then the largest corporation in the world (think Microsoft, Google, Cisco), The Telephone Company, the first electronic social network, a forerunner of today’s social media.

I stepped into a world that for decades had been the enclave of acceptable “woman’s work.” As a result it became a theme in my working life, dealing with the massive social dynamic of gender politics and the very real conflicts between men and women in the workplace. It paved the way for me to be set on a road bridging the gap between the WWII "Greatest Generation" who ran things and us "Boomers" who questioned why things were run that way. My early work experience provided me with skills to see with pretty good clarity the tension that others don’t always see. The skills required to navigate the waters of historic social change, coupled with work tasks that required interacting with people over a vast telephone network, prepared me for social media today. It is an explanation of why I became an accidental Early Adopter.

This 1953 Western Electric (the AT&T subsidiary that manufactured switchboards) operator recruitment ad indicates clearly the job of telephone operator, which could be every bit as complex as working a testboard, was for “girls” of any age only. The men have finished their “men’s work” of building the switchboard and the girls were now needed to “man” the switchboards, for much lower wages than men.

Market forces were not at work then. If they had, then the Bell System would not have been a regulated monopoly and on a larger scale, not with gender job roles and pay treatment. In 1948 and through the early 1950’s Operator Toll Dialing was introduced nationwide, the forerunner of customer Direct Distance Dialing (DDD). Long distance traffic was rapidly increasing and the country was humming along towards the economic recovery of 1954.

The demand for women as telephone operators and service representatives was very high and often difficult to constantly recruit for. If market forces were truly at play then the wages of these woman’s jobs should have skyrocketed due to supply and demand. The social interference of assigned gender roles had a significant economic impact on the entire economy. The government interference with attempting to correct assigned gender roles and pay treatment later had unintended consequences on the economy.

In 1973 Stanford University’s Sandra L. Bem and Daryl J. Bem published a report funded by the National Institute of Mental Health, “Does Sex-biased Job Advertising 'Aid and Abet' Sex Discrimination?” in the Journal of Applied Social Psychology (1973, 3, 1, pp 6- 18). The article answered the question:

“Do [these] advertising practices aid and abet discrimination in employment by actually discouraging applicants of one sex or the other from applying for jobs for which they are otherwise well qualified? The two studies reported in this article sought to answer this question empirically. Both were conducted as part of legal testimony, the first in a suit filed by the EEOC against American Telephone and telegraph Company, the second in a suit filed by the National Organization of Women against The Pittsburgh Press."

The use of the Scientific Method, a “hard” science test on Social Science, a “soft” science, for use in a court of law to argue a social case with the potential for economic disruption is still being debated today. Nonetheless it was allowed to be introduced and the course of events seemed inevitable due to the social pressures of the time.

AT&T signed a Consent Decree with the EEOC and the US Justice Department on January 18, 1973 that opened the door for specific hiring quotas for targeted underrepresented groups. My slot had been secured by federal decree in a Bell System job and my job duties were mandated to be “nontraditional” or in the old parlance, woman’s work.

I never objected to performing those jobs because I was young, grew up outside of the US and generally I wasn't looking for a “man’s job” anyway since for me it would likely have meant being a dreaded “suit.” What I did strenuously object to was the limitation it placed on my career mobility. During the recession of the 70s what little hiring occurred across the nation happened mostly in nontraditional jobs that were being filled by force of hand of the federal government. My fate was sealed.

Technology and social change were meeting in the vast Bell System and other corporations like IBM right at the time I was in college and working at the local Bell Company as a nontraditional male operator. The mood on campuses versus that in technology giants such as AT&T and IBM was a contrast. The technology giants were forced into melding cultures by meddling and our generation was expected to deal with it. The effect of that era of social change, technology and economic conditions on the macro economy is still being studied today.

In the long run for me personally it was instrumental to my becoming an Early Adopter. The skills I learned helped me assist people in adapting technology to people and social change, instead of the other way around. Boomers took the old networks that were locked down and secured away from the average user, except with the intervention of workers like telephone operators, bringing networks direct to the user. The box of Pandora was opened and as we are once again in the midst of great social change, it helps to look back to see how we got here for guidance through the present to the future.

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The first telephone operators were teenage boys and this short video explains why they were quickly replaced by women...